SÉRAFINA SHIPPING
Shipping Policy
Every SÉRAFINA piece is carefully handcrafted before shipment to ensure exceptional quality and timeless elegance.
Made to Order
Every SÉRAFINA piece is made to order. This allows us to carefully inspect every item and maintain the highest quality standards before it leaves our atelier.
Production Time
Production takes approximately 5–10 business days. Each piece is handcrafted and undergoes quality control before shipment.
Shipping
Once production is complete, your order will be shipped within 48 hours using a fully tracked shipping service. You will receive your Track & Trace number by email as soon as your order has been dispatched.
Estimated Delivery
After your order has been shipped, delivery typically takes 5–10 business days, depending on your location and local courier.
Worldwide Shipping
SÉRAFINA proudly ships worldwide. Delivery times may vary depending on your country, customs processing and local postal services.
Shipping Confirmation
As soon as your order has been dispatched, you will receive a confirmation email containing your tracking information so you can follow your package every step of the way.
Delays
While we strive to meet all estimated delivery times, delays caused by customs, weather conditions, holidays or shipping carriers are beyond our control.
Need Help?
If you have any questions regarding your shipment or delivery, please contact our customer support team. We're always happy to help.